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Terms & Conditions

1. General Provisions

These Terms & Conditions (“Terms”) govern all transactions and interactions between you and crocsofficilss.com (referred to as “we,” “us,” or “our”). By using our website, placing an order, or engaging in any activity on our platform, you signify your acceptance of these Terms. If you do not agree with any part of these Terms, you are prohibited from using our services or making purchases.

2. Product Information and Availability

2.1 Product Descriptions

We strive to provide accurate and detailed descriptions of all products available on our site. However, product images, colors, sizes, and specifications may vary slightly from the actual items due to differences in monitor settings, manufacturing variations, or other factors. We do not guarantee that product descriptions are error – free, complete, or current at all times.

2.2 Product Availability

Product availability is subject to change without prior notice. In the event that a product you ordered is out of stock or unavailable, we reserve the right to cancel your order. If your order is canceled, we will notify you as soon as possible and issue a full refund to your original payment method.
3. Order Placement and Confirmation

3.1 Placing an Order

When you place an order on our site, you are making an offer to purchase products from us. By submitting an order, you represent and warrant that all information provided is accurate, complete, and current. You are responsible for ensuring that you have the legal right to purchase the products and use the payment method provided.

3.2 Order Confirmation

Your order is not considered finalized until you receive an order confirmation email from us. The order confirmation email will include details of your order, including product names, quantities, prices, shipping address, and estimated delivery date. If you do not receive an order confirmation email within a reasonable time, please contact our customer service.
4. Pricing and Payment

4.1 Pricing

All prices displayed on our site are in [currency] and are subject to change without prior notice. However, the price charged for an order will be the price in effect at the time you submit your order, provided that we are able to fulfill the order. We reserve the right to correct any pricing errors, even after an order has been placed and confirmed. If a pricing error is discovered, we will notify you and give you the option to either cancel the order or proceed at the corrected price.

4.2 Payment Methods

We accept various payment methods, including but not limited to credit cards, debit cards, and online payment platforms. By providing payment information, you authorize us to charge the total amount of your order, including any applicable taxes, shipping fees, and other charges. You are responsible for ensuring that the payment method you use is valid, authorized, and has sufficient funds or credit to cover the cost of your order.

4.3 Payment Security

We use industry – standard security measures to protect your payment information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your payment data.
5. Shipping and Delivery

5.1 Shipping Fees

Shipping fees are calculated based on the destination, weight, and size of your order. The shipping fee for your order will be displayed during the checkout process. We reserve the right to change our shipping fees at any time.

5.2 Delivery Times

Estimated delivery times are provided for informational purposes only. We make every effort to deliver your order within the estimated time frame, but we are not liable for any delays caused by carriers, customs, weather conditions, or other unforeseen circumstances. Once the products are handed over to the shipping carrier, we will no longer be responsible for any loss, damage, or delay during transit.

5.3 Delivery Address

You are responsible for providing a correct and complete shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you, we may charge you an additional shipping fee to resend the package.
6. Returns, Exchanges, and Refunds

6.1 Return Policy

We offer a [number of days] – day return policy for most products. To be eligible for a return, the product must be in its original condition, unused, unopened, and with all original tags and packaging intact. You are responsible for paying the return shipping costs, unless the return is due to an error on our part (such as sending the wrong product or a defective item).

6.2 Exchange Policy

If you wish to exchange a product, please contact our customer service within the return period. We will do our best to accommodate your request, subject to product availability.

6.3 Refund Process

Once we receive and inspect the returned product, we will process your refund within [number of days] business days. The refund will be issued to your original payment method. Please note that it may take additional time for your financial institution to process the refund and for the funds to appear in your account.
7. Intellectual Property Rights

All content on our website, including but not limited to text, images, logos, product designs, and software, is the intellectual property of crocsofficilss.com or its licensors. You may not reproduce, distribute, modify, display, or create derivative works of our content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, in no event shall we be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of business, or loss of data, arising out of or in connection with your use of our website, products, or services. Our total liability to you for all claims arising out of or related to these Terms shall not exceed the total amount you paid for the products in question.

9. Indemnification

You agree to indemnify and hold us, our affiliates, officers, directors, employees, and agents harmless from and against any and all claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with your use of our website, products, or services, your violation of these Terms, or your infringement of any third – party rights.

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